Thank you for choosing Melinia Academy for your learning journey.
As we offer digital products (online courses), there are no physical goods shipped, and hence, traditional shipping policies do not apply. However, here’s how access to our courses and digital materials works:
1. Digital Course Access
- Once your payment is successfully processed, you will receive instant access to the course content via your registered email and dashboard login.
- If you do not receive access within 15 minutes of payment, please contact us at admin@meliniaacademy.com.
2. Login Credentials
- You’ll be able to log in using the email and password provided during registration.
- In case of any login issues, our support team is here to help.
3. Course Materials Delivery
- All videos, PDFs, assignments, and resources will be accessible through your student dashboard.
- No physical materials will be sent to your address.
4. Access Duration
- Course access duration will be mentioned at the time of purchase (e.g., 6 months, lifetime access).
- You are entitled to use the content during this period as per the terms agreed upon during enrollment.
5. Issues or Delays
In rare cases of technical errors or access issues, we aim to resolve them within 24–48 hours of notification. Please contact our support team with your:
- Name
- Registered email
- Course name
- Description of the issue
6. Contact Us
For any questions related to course access or digital delivery, you can reach us at:
Email: admin@meliniaacademy.com
Phone: +(91) 8448535992